ONSITE TECHNICAL SUPPORT


When your desktop or laptop is not functioning properly, our Tech Support Team understands how mission critical it can be to get your system back up and running smoothly. Therefore Orange County Computer® Inc. provides our clientele with a one stop technology solution to maintain your hom

.

Furthermore, our courteous staff can schedule emergency or standard Tech Support to your home or office. In addition, we are just a phone call or an email away from resolving your issues. In addition, our Technical Skillset is quite extensive and ranges from Data Recovery to Security Solutions.

Onsite tech support Services for Residential / Home Office Clients:
Data Recovery Services
Advanced Diagnostic Repair
Software Installation Troubleshooting
Computer Optimization
Hardware Installation/Replacement
Operating System Install
Virus Removal and Prevention Services
Security Solutions
Data Management Solutions
Software Licensing
Off-Site Backup Solutions
Wireless Network Installation Configuration
Internet Safety Solutions (for families)
Remote Access Tech Support
At Orange County Computer® we understand the sense of urgency our clients expect when they experience desktop, laptop or network problems. Therefore to meet the needs of our busy customers, we offer telephone/remote tech support services. Consequently this enables us to resolve many issues quickly and with minimal interruption in work flow.

Customers can either contact us over the phone at 949-699-6619 or send an email to get started.

As a result clients that utilize remote / telephonic tech support services can enjoy to benefits of quick troubleshooting and resolution, minimal downtime and can get back to work quickly without the trouble of scheduling the time for a technician to come on-site or to unplug the system and drop it off when their schedule permits. Customers may utilize these services provided that they have an internet connection.

Examples of Telephone / Remote Tech Support Services include but are not limited to:
System Diagnostics
Basic Virus Removal
Email Issues
System Updates / Patch Management
Hardware Compatibility Issues
File Retrieval
Minor Data Recovery
Software Support
Software Installation
Backup Configuration
Software Training
In addition, Remote Support Services are available 24 hours a day, 7 days a week*. We have heard hundreds of complaints over the years about clients having to deal with support provided by “techs” that they can hardly understand and are located half-way around the world. Most of all, that is a frustration that we want to eliminate for our clients.

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